Garuda69 is committed to protecting the privacy and data security of every player. This document clearly explains how we collect, use, store, and protect your information.
Six data protection principles we uphold every day
All personal data and financial transactions are protected with 256-bit SSL encryption. Your sensitive information is never stored in plain text on any of our servers.
Only authorized personnel with legitimate job requirements may access player personal data. All access is logged and continuously monitored.
Garuda69 has never sold, rented, or shared players' personal data with third parties for commercial marketing purposes without your explicit consent.
We only collect data that is genuinely necessary to provide you with the best service. No excess data is collected on the basis that it "might be useful in the future".
You have the right to request deletion of your personal data upon account closure, subject to legal and financial regulatory requirements that obligate us to retain certain records.
In the event of any security incident involving player data, garuda69 is committed to notifying affected players within the shortest reasonable timeframe.
This Privacy Policy explains how garuda69 — operating through the website garuda69.fun and the garuda69 mobile app — governing how we collect, use, store, protect, and disclose your personal information. This document also outlines your rights regarding your personal data and how to exercise those rights.
Garuda69 takes data privacy extremely seriously. We understand that your trust is our most valuable asset, and we are committed to always acting transparently regarding how your personal information is managed. Every player who registers, browses, or uses garuda69 services in any way is subject to this Privacy Policy.
Note: By using the garuda69 platform, you consent to the collection and use of your data as described in this document. If you do not agree, please stop using our platform.
Garuda69 only collects data necessary to provide a safe, legitimate, and quality service to our players. The following are the categories of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Data | Full name, national ID number, date of birth, gender | Required (KYC) |
| Contact Data | Email address, phone number, residential address | Required |
| Financial Data | Bank account details, deposit and withdrawal transaction history | Required |
| Technical Data | IP address, device type, operating system, web browser | Automatic |
| Gaming Data | Wagering history, games played, session duration | Automatic |
| Communication Data | Live chat records, submitted complaints, feedback | When applicable |
Your personal data is collected through several different channels when you interact with the garuda69 platform:
Garuda69 uses the personal data collected for the following legitimate and necessary purposes:
Good to Know: garuda69 does not use your data to make automated decisions that have a significant negative impact on you without human involvement in the review process.
Garuda69 does not sell players' personal data to any third party. However, in certain limited situations, we may share your data with the following parties:
All third parties that receive player data from garuda69 are required to adhere to data protection standards equivalent to our own, and are prohibited from using that data for any purpose other than what has been agreed upon.
Garuda69 implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure:
Security Guarantee: While no system can guarantee absolute security, garuda69 applies industry best practices to minimise risk and protect your data to the greatest extent possible.
Garuda69 retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or for as long as required by applicable laws and regulations.
When data is no longer needed and the retention period has expired, garuda69 will securely delete or anonymize that data.
As a garuda69 player, you have the following rights regarding your personal data. All requests relating to these rights can be submitted to our support team via live chat:
You have the right to request a copy of the personal data we hold about you. garuda69 will provide this information within 30 days of the request date.
If any of your personal data is inaccurate or incomplete, you have the right to request a correction. You can update certain information directly through your account profile settings.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider if you wish.
In certain situations, you may request that garuda69 restrict the processing of your personal data while any dispute or correction request is being resolved.
You may object to the processing of your data for direct marketing purposes at any time. We will honor this request immediately and without conditions.
You have the right to request deletion of your personal data when it is no longer needed for the purpose it was collected, subject to legal retention requirements.
Garuda69 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the garuda69 platform. For the best experience, we recommend allowing cookies related to platform functionality.
The garuda69 platform is strictly for individuals aged 18 and above. We do not intentionally collect or process any personal data from minors under the age of 18.
If we find that we have inadvertently collected personal information from minors, we will take immediate steps to delete that information and close the account in question. Parents or guardians who discover that their children have registered on our platform are asked to contact the garuda69 support team promptly.
Garuda69 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or changes to the services we offer.
When material amendments occur, we will notify you via:
Continued use of the garuda69 platform after amendments are published is considered acceptance of the updated policy. We encourage you to review this page periodically.
For any enquiries, requests, or concerns regarding this Privacy Policy or how garuda69 handles your personal data, you may contact us via:
Garuda69 is committed to responding to all privacy-related enquiries within 7 business days. For more complex data rights requests, a full response may take up to 30 days.
Response Guarantee: We will acknowledge receipt of every privacy inquiry within 48 hours and provide a full response within the timeframe stated above. Your satisfaction on privacy matters is our priority.
Answers to the most frequently asked privacy questions
Privacy is more than a written policy to us — it is a genuine commitment reflected in every system and process we build. Join over 500,000 Malaysia players who have trusted garuda69 to protect their information.